1. Who we are
Bargebook is a NL digital barge listing platform that offers a barge chartering, buying and selling process. To provide you with the full range of Bargebook products and services, we need to collect and process information about you.
This policy (“Privacy Policy”) and our Cookies Policy apply to all visitors to and users of our website, online services and our customers (both Private and Trade). This includes where you visit or use our online services and we collect your personal information. These include:
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
For the purposes of this Policy, the data controller is IOTC Engineering (registered in The Netherlands under company registration number 67044018) and whose registered office address is at IOTC Engineering, ‘s-Lands Werf 181, 3063 GE Rotterdam, The Netherlands.
Our Privacy Promise
IOTC Engineering (“Bargebook”, “we”, “us”, “our”) is committed to protecting your personal information, being transparent about the data we hold and wherever possible giving you control over how we use it.
It’s important that you read this policy to understand the information we may hold about you, how we use it and how you can access or update your information, modify your preferences or request deletion of your personal data.
This Privacy Policy explains:
For information regarding the use of cookies on the Bargebook website please read our Cookie Policy here.
Amendments and updates to this Policy may be made from time to time. Any revisions will be posted on this page so you will always be aware of the information we collect. Please review this page regularly so that you are aware of any changes.
We use your information in line with all applicable laws and regulations concerning the protection of personal information from time to time in force, including the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and 2011 and the General Data Protection Regulations (GDPR), and including any amendments or updates to these and any equivalent or successor applicable laws and regulations.
2. Information collected and how we use it
Bargebook collects the following information:
Information you provide when you place a listing on the Website
As part of the advert placement process on the Website, we collect your name, telephone number, email address and postcode, as well as details of the barge you wish to rent-out or sell, payment details (please see below) and your IP address.
All payment transactions processed are encrypted. Your payment card information is used solely to process payment for your listing. We retain no record of your payment card details.
Information you provide when you browse or use services on the Website
You will need to supply your barge location or destination in order to use our barge search facility. We will use this to present listings matching your search criteria.
To create an account or use certain additional services, we will collect your email address and your chosen password. Once you have registered you can edit your personal details in your account. Once you are logged-in to our Website your data will be handled in accordance with this Privacy Policy and the Cookie Policy.
When you use the Website we will also collect your IP address.
How we use the information we collect
We use the information we collect to:
Lawful basis we use to process your information
We process your data based on the lawful bases set out below. We may process information you provide based on more than one lawful ground depending on the specific purpose for which we are using it:
3. Consent
Where consent is required for us to process certain types of your personal data, it must be clearly given. You may give us your consent to receive our marketing communications and/or when you use the Website to use listing services.
Where you have given consent for Bargebook to process your personal data you may withdraw consent at any time by emailing support@bargebook.com. We will cease processing your data based on that consent but this does not affect any processing we have undertaken at any time before withdrawal.
If you have given consent for your details to be passed to a potential charterer/buyer or other third party your data may already have been used by them to respond to your request before we can action your consent withdrawal. In this event, you will need to contact them to withdraw your consent to their use of your personal data.
4. Disclosure of your information
Bargebook will not pass on your personal data to third parties except as set out in this policy or with your consent. We may disclose your personal information to third parties for the following purpose(s) and in the following circumstances as part of our processing activities:
We are not responsible for any use of your personal data by these parties.
5. Where we store your personal data
Bargebook will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
All information you provide to us is stored securely within the EU, and not transferred outside the EEA unless specifically detailed.
Payment card information, details you provide when requesting services through the Website is handled in accordance with the relevant service providers’ privacy policies and may be transferred and stored or processed by them outside of the EEA in accordance with their privacy policies. Where we transfer your data outside of the EEA, we will ensure that safeguards are in place to provide similar degree of protection is available to protect it. This may include contractual protections in place with our service providers or transferring your data to countries or parties which are recognized as providing suitable protection by the European Commission.
Certain parties to whom we disclose your personal data may transfer your data outside of the EEA after we disclose it to them as part of their business and administration activities (see above, Disclosure of your information). We are not responsible for any use of your personal data by these. If you have queries or require more information on how these third parties use your information, including such transfers outside of the EEA, please read their privacy policies or contact them.
Bargebook uses strict procedures and security features designed to prevent any unauthorized access to your data that we hold.
6. Retention period
Bargebook will process personal data for as long as necessary to fulfill the purpose we collected it for, including the purpose of legal, accounting and reporting requirements, and for as long as necessary for the prevention and detection of criminal activity. The period for which we process and store the personal data for varies depending on the use you make of the Website and the products and/or services we offer. Where you register an account or place a listing we will retain your data for as long as your account and/or listing is live and a period after your account is closed or listing ends to enable us to satisfy our legal, accounting and reporting requirements.
In some circumstances you can ask us to delete your data: see Right to be forgotten below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
7. Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Please email support@bargebook.com if you have any queries regarding your rights. All of the above requests will be forwarded on should there be a third party involved (as set out in this Privacy Policy) in the processing of your personal data.
8. Complaints and Contracts
If you wish to make a complaint about how your personal data is being processed by Bargebook (or third parties as described above), or how your complaint has been handled, in the first instance please email your concerns to support@bargebook.com.
If you have any questions regarding the use of your personal data please contact us at: support@bargebook.com
or
IOTC Engineering, Attn. Bargebook, ’s-Lands Werf 181, 3063 GE Rotterdam, The Netherlands.